Customers
If you’re an Encompass Protection, Futura Protection or NEOS Protection customer and you need to get in touch with us, please use these details.
Financial advisers
If you’re a financial adviser, please contact us on these details.
Call us: |
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|---|---|
Overseas: |
+61 2 9134 1090 (if you’re overseas) |
Times: |
Monday to Friday |
Write to us: |
GPO Box 239, Sydney NSW, 2001 |
Email us: |
customer@encompassprotect.com.au or customerservice@neoslife.com.au – for all underwriting, tele-interviewing, new business and plan/policy administration enquiries adviser@encompassprotect.com.au or adviserservices@neoslife.com.au – for all adviser registration and commission enquiries claims@encompassprotect.com.au, claims@futuraprotect.com.au or claims@neoslife.com.au – for all claims enquiries |